Privacy Policy

INTRODUCTION

This is the privacy policy (“Privacy Policy”) of the Strong Vietnam website. Strong Vietnam is committed to respecting and protecting your privacy. This Privacy Policy explains our actual actions for collecting, using, disclosing, and transforming your personal data.

This privacy policy is part of Strong Vietnam’s Terms of Use. Your use of the platform and/or services is subject to these Terms of Use and Privacy Policy. Unless specified in this privacy policy, terminology will have the same definition as in the Terms of Use.

1.Purpose and scope of information collection:

The information we collect from our clients allows us to improve your experience with Strong Vietnam. Here are the categories of information we collect:

Information provided by you: When you make a transaction or register or log in at Strong Vietnam, depending on the time, you must provide certain necessary information that will assist us in determining the correct part of payment and delivery to the recipient. We collect all of the information you post or actions you take on the Strong website. You may choose not to provide us with certain information.

Automatic Information: We record and store certain types of information during all interactions with Strong. For example, like numerous other websites, we use “cookies” to collect certain sorts of information when your web browser accesses Strong Vietnam or advertisements and other content displayed on Strong Vietnam or about Strong Vietnam on other websites.

Mobile devices: When you download and use applications provided by Strong Vietnam, we may offer you handy services based on your location, such as advertisements and suggestions of nearby events or programs. If you feel bothered and do not want to continue using these services, you can completely disable them.

Email: To help us use email more effectively, we receive a confirmation when you open an email from Strong Vietnam if your computer enables this feature.

Information from other sources: We may collect your information from other sources and supplement it with our account information.

Payment information: This is an important note. When you make a payment by online payment method, your card details are secured by Payment Gateways, banks, and International Card Management Centers (for international payment cards).Strong Vietnam does not record or store customers’ payment card information. In order to resolve payment issues, for each complaint case, we will ask you to provide your own payment card information for reconciliation and coordinate with the Payment Gateway and the bank for processing. We will strictly maintain the confidentiality of the complaint records.

2.Scope of information use

Customer information is a vital piece of data for Strong Vietnam website to exploit and improve our customer experience. The Strong Vietnam website’s business does not include selling such information to third parties. In compliance with Strong Vietnam’s confidentiality commitments, we only provide customer information to the parties listed below or to third parties.

Affiliate partners that Strong Vietnam does not control: We work closely with many partners; one of the partners that you may see is event organizers. To clarify, if a third party participates in your transactions, we will disclose the relevant customer information to them.

Independent service providers: We use other organizations and individuals to perform a number of functions on behalf of Strong Vietnam, such as providing payment services via card… They may have access to personal information required to complete their work, but they are not entitled to use it for other purposes.

Advertising and promotion information: Depending on the cooperation program with partners, the Strong Vietnam website may send advertising and promotion information on behalf of affiliated partners to some special customer groups. However, we do not provide partners with your name and address.

Strong Vietnam and other partners’ protection: We will provide account information and personal information in cases where we believe that providing such information does not violate the law, is required or consistent with the use agreements and other agreements, or protects the rights, property, and safety of Strong Vietnam, other customers, and others. This may include exchanging information with companies and organizations to combat fraud and mitigate risks. However, this provision does not include the sale, rental, sharing, or disclosure of personal information for commercial purposes.

With your consent: Other than the cases mentioned above, you may receive notice that third parties may share your information, and you have the right to consent to such sharing.

3.Information storage time

Strong Vietnam will store the customer’s registration information until they request cancellation. Otherwise, Strongvietnam.com’s servers will always maintain the confidentiality of members’ personal information.

4.Data deletion policy

Please email us at info@strongvietnam.com with the subject line “Request to correct or delete information on the Strong Vietnam website.” if you wish to modify or delete any personal information that is on our server. We will review your request and respond within 48 working hours.

5.Address of the unit collecting and managing personal information

SEN VANG ADVERTISING COMMERCIAL JOINT STOCK COMPANY

Address: 6D Truong Sa, Ward 17, Binh Thanh District, Ho Chi Minh City

6.Means and tools for users to access and edit their personal data.

You have the right to access the information about your account and your interaction with Strong Vietnam for the purpose of viewing, editing, and updating the information.

As mentioned above, you always have a choice as to whether to provide information to us, even if such information is necessary for Strong Vietnam to process your order or for you to take advantage of special features of Strong Vietnam such as personal accounts, ratings, and suggesting event venues near you.

You can change the “Information Selection” section to prioritize the information you want to receive.

The Help feature in most browsers allows you to prevent your browser from accepting new cookies, notify you when your browser receives new cookies, or block the functionality to receive cookies. In addition, you can also lock or delete the same data used by additional browser features (add-ons) by adjusting the settings of the additional features or visiting the website of the feature provider. Cookies enable you to take advantage of many of the specific features that Strong Vietnam has designed for you, so we suggest that you allow your browser to accept cookies.

7.Commitment to protecting customers’ personal information

When you submit your personal information to us, you agree to the terms that we have stated above. Strong Vietnam is committed to protecting customers’ personal information in every possible way. We will use a variety of information security technologies to protect this information from unintended retrieval, use, or disclosure.

However, technical limitations prevent the transmission of 100% secure data over the internet. Therefore, we cannot make a firm commitment that the information you provide to us will be kept absolutely secure, and we cannot be held responsible in the event of unauthorized access to your personal information, such as in cases where you arbitrarily share information with others.

Therefore, Strong Vietnam also advises you to keep your access password information private and not share it with anyone else. If you use a shared computer, you should log out or exit all open website windows.

8.Conditions of Use, Notifications, and Modifications

When you access Strong Vietnam, your access and any issues arising in connection with privacy are subject to the terms of this privacy policy and the use agreement, including limitation of damages, resolution of issues arising, and the application of Vietnamese law. If you have any questions regarding privacy at Strong Vietnam, please contact us via email at info@strongvietnam.com. Furthermore, Strong Vietnam may regularly update and change the privacy policy and use agreements to better serve you. We may email you about changes to these policies. However, we encourage you to regularly check the Strong Vietnam website for updates on changes in our policies. Unless otherwise stated, our current privacy policy applies to all information we hold about you and your account.